In a previous blog posted on the 28th August, ‘The New ISO 9001:2015’, we touched on the several changes that ISO 9001 has made in order for the standard to evolve and keep up to date. The last significant change to the standard was made in 2000, thus leaving fifteen years to catch up on an ever evolving world.
One of the key changes introduced was risk based thinking. Some of you may be aware that there is already a standard that covers risk management, ISO 31000. This provides the groundwork and guidelines for the risk management process within an organisation. However for those who do not wish to have ISO 31000, risk based thinking is now covered lightly within the new ISO 9001:2015.
Taking a risk based approach within an organisation can include identifying and assessing risks, taking reasonable steps to mitigate any risks that may be detrimental, monitoring your risk based thinking and continually analysing and reviewing room for improvement.
The benefits of risk based thinking include enhancing customer satisfaction, consistently looking to improve and adopting the ideology of prevention, and also assure reliability of goods and services. Risk thinking is already something we all do subconsciously on a day to day basis, so risk based thinking should be relatively straight forward and is something that is continuous.
Aside from all the changes that the new ISO 9001:2015 outlines, the fundamental objective of ISO 9001 will always stay the same, to improve productivity and efficiency and increase customer satisfaction.
22 September 2015
Your choices will be saved as a non-identifying cookie. This means that each time you load a webpage from this website, your chosen accessibility options will be applied. These cookies will last for 28 days before resetting.
Use these icons to increase, decrease or reset the size of the text throughout the site.
When text to speech is active, you can click the play button to hear the whole sites content read aloud. You can also highlight a section of text and press play, to hear only the highlighted text.
A screen mask is a reading tool which follows your cursor. It allows you to remove distractions from around the page and gives a clear area of focus.