ISO 20000-1:2018 is the international standard for IT service management, providing a framework to establish, implement, maintain and continually improve a service management system. It helps organisations deliver reliable, effective, and high-quality IT services that meet both business needs and customer expectations.
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For more information about the process of ISO 20000-1:2018 please contact us and one of our team will be happy to discuss the standard in more detail.
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